
Services
What I do
In-home IT Help
Maybe you’re greeting the future with open arms, looking for a bit of help setting up that new smart home contraption or experimenting with generative AI. Or maybe you’re rocking a laptop from the Obama administration, more concerned about getting your money’s worth and not getting hacked. No matter your relationship with technology, I can work with you to set things up, brainstorm ideas, and get things working again.
Small Business IT Consulting
“Why aren’t our customers getting our emails?” “Can we make our website faster?” “What’s our recovery plan if something breaks?” I build and fix IT solutions for your small business so you can focus on your mission.
Enterprise IT Service Management
My full-time profession is to help my organization continuously improve its IT services. On the technology side, I do that by investigating root causes of incidents. On the people side, I build trust with customers and engage with them to find out what’s working, what’s not, and what more we could do to provide value. Then I work with product owners and service owners to re-engineer processes and configurations.
My strengths
Transforming with Dignity
Digging Into Details
Powered by deep curiosity about my world, I take joy in analyzing complex things, in arranging the puzzle pieces in a thousand different ways to find the optimal solution.
asking why
Resisting the temptation to settle for the safe option or the way it’s always been, I question assumptions and find new, creative ideas, enabling people and organizations to change.
Building trust
Informed by my belief in the inherent and inalienable worth of all people, I build deep, open-hearted connection across boundaries, empowering others to reach their full potential.



